Who we are
Welcome to Mateo Insurance Agency (“we,” “our,” or “us”). At Mateo Insurance Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms and practices described in this policy.
Information We Collect
We may collect the following types of personal information when you visit our website or use our services:
Personal identification information, such as your name, contact details, and date of birth. Financial information, including payment details for premium payments. Insurance-related information, such as policy numbers, coverage details, and claims history. Information about your interactions with our website, including log data, cookies, and analytics. Other information you provide to us through forms, emails, or other means.
How We Use Your Information
We may use your personal information for the following purposes:
To provide and manage insurance policies and services you request. To process premium payments and claims. To personalize your experience on our website and improve our services. To communicate with you regarding your policies, updates, and promotional offers. To comply with legal and regulatory requirements.
Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
With your consent. To our authorized agents, partners, or service providers who assist us in delivering our services. To comply with legal obligations or enforce our policies. In connection with business transactions, such as mergers or acquisitions. In cases of fraud prevention, security, or the protection of our rights.
Security Measures
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You may have choices regarding the collection and use of your personal information:
You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails. You can disable cookies in your web browser settings, but this may affect your website experience.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [Contact Information].